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Privacy Notice

The Equation Of Life 

www.theequationoflife.org

The purpose of this Privacy Notice is to outline what kind of information we collect in relation to our products and services and how we process and use this information.

During the course of providing you with products and services we collect and process information that is commonly known as personal data.  This Privacy Notice describes how we collect, use, share, store and secure personal data.

WHAT IS PERSONAL DATA?

Personal data is defined as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.  Examples include an individual’s name, age, address, date of birth, gender and contact details.

Personal data may contain information which is known as special categories of personal data. This may be information relating to and not limited to, an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to sexual orientation.

PERSONAL DATA WE COLLECT AND PROCESS

During the course of providing you with products and services we collect and process information that is commonly known as personal data.

This includes the collection and processing of personal data when you contact us or sign up to access our products and services and to be kept informed of our products and services.

We use the personal data for the administration and delivery of our products and services and our contract with you, to manage your client account and to keep you up to date.  In purchasing our products and services, you are forming a contract with us.

We store personal data that you have given to us voluntarily.  For example, in our role as data controller, we may collect and store contact information, such as name, email address, phone number, or physical address, when customers sign up for our products and services. Newsletter signup, contact form submission or online purchase agreements require active, consenting participation from the data subjects.  

We may also collect other identifying information from our customers, such as IP address and PayPal ID.  Visitor analysis is conducted on our websites in the legitimate interests of improving security and performance.

We take all appropriate technical and organisational steps to protect the security and confidentiality of your data. We use backup systems and processes that are considered secure to backup data.

We retain personal data for at least 7 years from the end of any contractual agreement.

We do not share personal data with any third party without your consent. 

When you sign up to utilise our psychometric assessments, you are forming a contract for this service, and personal data such as your name and email address will be shared with the third-party provider of the assessment tool for your account login details to be set up for you to access the assessment tool and associated questionnaire with the third party, communication about the administration of the assessments and to supply you with the assessment report. 

The personal data collected by the third-party as part of the assessment questionnaire, that you voluntarily provide to the third-party, is stored and processed by the third-party. We receive a copy of the assessment report to provide you with feedback about the report in accordance with the service that you have signed up for.  We retain a copy of the assessment report and do not share the report with any third party. 

You may opt-out of receiving communications related to our products and services at any time by emailing our Data Protection Representative at email address: dpo@theequationoflife.org

YOUR RIGHTS

Individuals have rights governing the use of their personal data. These grant individuals the right to understand what personal data relating to them is held, for what purpose, how it is collected and used, with whom it is shared, where it is located, to object to its processing, to have the data corrected if inaccurate, to take copies of the data and to place restrictions on its processing.  Individuals can also request the deletion of their personal data.

The following list details these rights:

·         The right to be informed about the personal data being processed;

·         The right of access to your personal data;

·         The right to object to the processing of your personal data;

·         The right to restrict the processing of your personal data;

·         The right to rectification of your personal data;

·         The right to erasure of your personal data; 

·         The right to data portability (to receive an electronic copy of your personal data);

·         Rights relating to automated decision making including profiling.

Individuals can contact our Data Privacy Representative by emailing dpo@theequationoflife.org to enquire about our policy or exercising their rights at any time. 

We will not charge a fee to process these requests, however if your request is considered to be repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee.

In exercising your Individual Rights, there are some situations we may be unable to fully meet your request, for example if you make a request for us to delete all your personal data, we may be required to retain some data for taxation and for regulatory and other statutory purposes.

You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, we are required by law to grant access to this data for law enforcement, legal and/or health related matters.

The United Kingdom is identified as the lead data protection supervisory authority.

If you have any queries or feedback with any aspect of the way in which we process your personal data please contact our Data Privacy Representative by emailing dpo@theequationoflife.org

If you would like to make a complaint, please contact our Data Privacy Representative by emailing dpo@theequationoflife.org requesting your complaint be handled by our data protection complaints procedure, outlining the details of the complaint.  You will be provided with a written response within 28 calendar days upon receipt of the complaint.

  
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