Thomas-Kilmann Conflict Mode Instrument
The Thomas-Kilmann Conflict Mode instrument (TKI) assesses individual’s behaviour in conflict situations against five conflict-handling modes that are devised from two key dimensions: Assertiveness (the extent to which they attempt to satisfy their own concerns) and Cooperativeness (the extent to which they attempt to satsify other peoples’ concerns). The five conflict-handling modes measured are:
- Competing
- Collaborating
- Compromising
- Avoiding
- Accommodating
The tool follows the concept that people are capable of using all five conflict-handling modes and that different approaches work better in different circumstances and with awareness of one’s ‘default’ response it can aid the process of choosing one’s preferred approach according to the context.
The TKI Profile and Interpretive Report provides feedback on the individual’s reported behaviours against the five different approaches to handling conflict and their most frequent conflict-handling approach. It provides information on the contextual use for each approach with the goal of aiding the individual to judge and choose how they use each of the five approaches.
Click on the report in the table below to download a sample report.
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Assessment
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Report
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Thomas-Kilmann Conflict Mode Instrument (TKI)
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